1 Reply Latest reply on Oct 15, 2019 12:05 PM by rodrigo barcat

    HTML template

    Fernando Galicia
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      Hi Everybody!


        I need your help for the next issue.


        I have a template to use in a notification customized, when the client recive the email, he see the template a wrong way. This client use 'Gmail' as your email management. Doesn´t use another.


        Attached to the discussion, the template (TemplateFile_BMC.html) and the email as the client see the data (ClientEmail_Gmail). When I recive the email, I see it fine, like appear in the HTML template file (MyEmail_Outlook).


        What can I do about this? The clietn wnat to see correctly your email in your inbox!


        Best regards!