4 Replies Latest reply on Oct 14, 2019 3:06 PM by Miroslav Horvath

    Password Change - Timeout during database update

    Miroslav Horvath
      Share This:

      Hi, within 19.02 I'm facing issues on PROD server. When I change user password within Remedy, and user connect to Remedy, he gets window for password change.

      While in our TEST system it works without a problem, in the PROD environment we got the error:

      Timeout during database update -- the operation has been accepted by the server and will usually complete successfully (ARERR 92)

      Do you have tips, what to check and where,


      RMD 19.02.001 , Linux RHEL6, java OpenJDK 11.0.2 for ARServer and RHEL6 + 11.0.2 + tomcat 8.5.39