9 Replies Latest reply on Oct 15, 2019 10:18 AM by Mohammad Rehman

    Question related to Task templates / Task GroupTemplates

    Mohammad Rehman
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      Its been long time working on tasks, now got a requirement and wanted to check with experts and Gurus to get the right direction.


      Incident is created and then we need to create multiple task (more then 10), but some tasks can be worked parallel and some should be sequential. some might be partially completed and kick off the next (kind of parallel) and next task assignee should be notified.

      I just wanted to know is this kind of use case can be achieved without any customization or little customization?


      Thanks in Advance,