5 Replies Latest reply on Oct 22, 2019 7:26 AM by Lior Lavi

    How to Sort the Values of the Impact and Urgency Fields?

    Lior Lavi
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      Hi everyone,

      This might be a simple question but I wanted to make sure I exhausted all my options before returning to my users.

      Is there a way to sort the values shown in the Impact and Urgency fields in the Change Request Remedyforce Console page? I don't want those values to be listed alphabetically, but in a custom order. As far as I could tell, this is not possible. I'll be happy to learn that I'm wrong on that front


      Thank you all in advance,