3 Replies Latest reply on Oct 11, 2019 10:43 AM by Carl Wilson

    Create new Approval Email Template

    Roger Justice
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      My customer wants to use an Email Template to provides more details to the approver including the links for approval and reject. This is for approving a request made using the Digital Workplace that populates the SB:ServiceRequestStub for.


      Has anyone done a similar template that did not use the OOTB ITSM forms?