2 Replies Latest reply on Oct 7, 2019 12:04 PM by RAHUL KUSHWAHA

    TSIM: Sending Emails notifications for event if its severity gets changed

    RAHUL KUSHWAHA
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      Hi All

       

      In my environment, I have configured email notifications from the TSIM Admin console for the events with severity | Minor OR Major OR Critical |  with the "OR" condition

      So whenever threshold condition for Minor event is satisfied (either one of the severity), I get an email. However, whenever the severity of an existing event changes from Minor to Major/Critical or Vice versa, I do not get any mails again for that same event.

      Can you please help me to configure email notification whenever there is change in the severity of events.

       

      Regards,

      Rahul Kushwaha