1 Reply Latest reply on Oct 1, 2019 3:14 PM by Dima Seliverstov

    BMC TCO Upgrade

    Manish Singh
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      Hello All,

       

      I am new to BMC TCO and I have got the task to upgrade TCO from V_11 to V_11.X.

      Can anyone please provide the step to step up-gradation procedure for TCO, Just for your information, I have below environment for TCO

       

        

      Role                    OS Level
      Gateway Server(NEW)Win
      Gateway Sever(NEW)Win
      Presentation Server(NEW)Win
      Remedy SSO(NEW)Win
      Database Server(EXISTING)AIX
      ETL Engine(NEW) CORELinux
      ETL Engine(NEW) REMOTELinux
      Application Server(NEW)

      Linux

       

      Any help or guidance would be appreciated.

       

      Regards,

      Manish Singh