4 Replies Latest reply on Nov 9, 2019 1:04 AM by Dipti More

    Serial Number being shared by LPAR not making it into asset

    Scott Addington
      Share This:

      I am sure others have experienced this issue when a serial number is shared in an LPAR or stack and the system only creates one record in asset. We have the proper identification rules set, but for some reason the system is not going to priority 2 when priority 1 fails.

      Priority 1 has to remain as the first due to other identifications. Has anyone else had this issue and how was it resolved?