2 Replies Latest reply on Oct 17, 2019 12:39 AM by Ganesh Gore

    Serial Number being shared by LPAR not making it into asset

    Scott Addington
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      I am sure others have experienced this issue when a serial number is shared in an LPAR or stack and the system only creates one record in asset. We have the proper identification rules set, but for some reason the system is not going to priority 2 when priority 1 fails.

      Priority 1 has to remain as the first due to other identifications. Has anyone else had this issue and how was it resolved?

      Thanks!