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1. Re: DRZNZ-5560 - Is this issue fixed for anyone?
Paul Tipping
Sep 30, 2019 10:36 AM
If you remove the Assignee from the Quick Template - do you still see the same problem?
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2. Re: DRZNZ-5560 - Is this issue fixed for anyone?
Paul,
Remove Assignee from the quick template or add Individual in Assignee field instead of a Team was the workaround to this Issue.
Now I assumed when BMC fixed the issue that means we can use team is Assignee field. Is this not the case? Nicolas Roome what do you think?
Thanks,
Sonia
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3. Re: DRZNZ-5560 - Is this issue fixed for anyone?
Paul Tipping
Sep 30, 2019 11:01 AM
1 of 1 people found this helpfulThere appear to have been two issues on the defect.
One is if you use a Quick Template direct from the ticket - this is resolved.
The second is if you use a Business Rule to create a subtask using the Template - this is not resolved yet.
I will see if I can get the defect re-opened as both parts are not resolved.
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4. Re: DRZNZ-5560 - Is this issue fixed for anyone?
Thank You Paul for your quick reply and also for reopening the defect.
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5. Re: DRZNZ-5560 - Is this issue fixed for anyone?
Hello Paul,
is there any update on the re-opening of this defect or its correction in 20.19.03 ?
Thanks.
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6. Re: DRZNZ-5560 - Is this issue fixed for anyone?
Paul Tipping
Dec 3, 2019 2:59 AM
Hi Frederic,
The defect is scheduled to be fixed in the 20.19.03 release