1 Reply Latest reply on Sep 23, 2019 12:25 AM by Ashish Mahajan

    New Ticket Template: Attaching file.

    Domenic DiPasquale
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      I'm in the process of migrating from TrackIT 11.4 to 2019.x. I have a scheduled work order / ticket created at the end of the week automatically that contains an attachment file (DOCX). I'm not seeing an option to add an attachment when using "Form Templates". Am I in the wrong area of TrackIT?