1 Reply Latest reply on Sep 17, 2019 12:10 PM by Seth Malwitz

    Date Expected is not working as expected

    Ben Seba
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      I have the SRD's turnaround time set to 2 hours.


      Here is the Date Expected in Self Service.

      After submitting and opening the record the Date Expected is pushed to the next day instead of 2 hours from the time submitted.


      Any ideas what could be causing this?