1 Reply Latest reply on Sep 11, 2019 12:23 PM by Steve Mundy

    Problem in cell restarting

    Bernardo Castro
      Share This:

      Good morning everyone!
      i'm having a problem when i'm trying to restart the cells in my TSIM server.

      I'm seeing a behaviour, where the Windows (Server 2016) "locks" the cell port, with a zombie process, and the cell service doesn't start anymore, forcing me to reboot the server.

      The print below explains my problem

      I'm running TSIM version 11.3.0.1

      Do you have any idea on how to solve this once and for all?

        • 1. Re: Problem in cell restarting
          Steve Mundy

          Hi Bernardo,

           

          I would say that 16388 was the cell PID which is now no longer running.

           

          When the cell stops, we issue a close socket call to the OS and so it is the responsibility of the OS to close the socket. I have seen it before (on rare occasions) whereby the OS has not closed the socket and so only option is a server reboot.

           

          It is possible to enable lowlevel network communication trace in the cell, but that would only confirm we have issued the close socket call. We will not be able to see what the OS then did with.

           

          You may wish to bring this to the attention of your OS administrator.

           

          regards, Steve