5 Replies Latest reply on Sep 24, 2019 1:50 AM by Ankit Tiwari

    Need to check if current date is configured as holiday or not

    Ankit Tiwari
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      Hello Experts,

       

      I need to check if current date is configured as business holiday or not ? I have an an custom escalation which is currently executing every day and it performs some action. I want to execute this escalation only on business working days configured in system.

       

      I already have business time segments configured with holiday list which being used in SLA.

       

      Is there any process command which can be used to check if current date is configured as holiday in business time segment ?

       

      This is not related to defining SLA.

       

      Regards,

      Ankit