11 Replies Latest reply on Sep 12, 2019 2:08 AM by Marek Ceizel

    Catalog DWP/MyIT empty after upgrade

    Charles FOLMARD
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      Hi,

       

      We have just urpgraded fromy MyIT 3.3 to MyIT 19.05 Classic.

       

      When we tested the upgrade on a test server, all the catalog service requests display normally but the catalog is empty after the upgrade on the production server...

       

      The service requests are reachable through the search  or the categories though.

       

      I tried to online/offline the requests, flushed the entitlement cache, check whether there is something wrong on MyIT Admin but the catalog remained empty.

       

      Do you have an idea?

       

      Thank you for your help, in advance!