2 Replies Latest reply on Sep 4, 2019 2:18 AM by Dwina Andilla

    How to search specific query on People Form?

    Dwina Andilla
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      Hi, we using BMC Remedy 9.1.04, we use field Nickname as user level info with Roman numerals, such I for level 1, II for level 2, etc. Then we want to search level 1 with I, but other level such level II and III that has I letter on the front are included on serach results. How to search that specifically? Search I letter on Nickname field and only users on level 1 appear as result, please advice, thank you.

       

      Regards,

      Dwina.

        • 1. Re: How to search specific query on People Form?
          Gajanand Patil

          Hi Dwina,

           

          As per my understanding, in your environment "Nickname" field is there on people form. This field have I,II,II values. You want to search the records with only I, or only II, or only III.

           

          So follow below steps:

          • Open People form in search mode
          • click on clear button situated near to address bar of the browser
          • Enter below in the Nickname field
            • For record search with value I  -  "=I"
            • For record search with value II  -  "=II"
            • For record search with value III  -  "=III"

          Use = operator before the value in the field which will give you the output of the only provided value. Try this approach. Hope this will resolve your issue.

           

           

          Regards,

          Gajanand

          2 of 2 people found this helpful
          • 2. Re: How to search specific query on People Form?
            Dwina Andilla

            Hi Gajanand Patil,

             

            Thanks a lot for your help, this is really worked

             

            Many thanks,

            Dwina.