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Sean: It'll depend on which Pentaho packages provided by Remedyforce that you may be using. We've seen some instances where a package might not work with a newer version. If I know the packages you're using I can have a look and see what the last version was we tested.
The most recent that we tested with is Pentaho 8.2 which can be found here; https://sourceforge.net/projects/pentaho/files/Pentaho%208.2/client-tools/
You'll want pdi-ce-220.127.116.11-342.zip
Again, let me know which packages you're using so I can cross check to ensure they'll work with this newer version of Pentaho Kettle.
We don't use any packages provided by Remedyforce. We created most of our packages ourselves. Three were created by our implementer back in 2016.
We will download 8.2 and test all packages.
Thanks for your help,