3 Replies Latest reply on Sep 4, 2019 10:11 AM by Rob Gilbert

    Is Incident Owner / Owner Group  just the Submitter*'s group?

    Rob Gilbert
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      Remedy 8.1, building report, want to pull all tickets created by our NOC. In the Date/System tab I see the Submitter*'s username and it looks like the Incident Owner/Owner Group+ is the submitters group. Is that correct?