3 Replies Latest reply on Sep 7, 2019 4:05 AM by Saddam Banihani

    Report Engine

    Saddam Banihani
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      Hi,

       

      I'm having Error while installing TrueSight Reporting Engine when try to connect to sql DB.

       

      I made many attempts but to no avail.

       

      please help me,

       

      Thanks

        • 1. Re: Report Engine
          Patrick Mischler

          Hi Saddam

           

          Can you provide some more details? For example error messages?

           

          Regards,

          Patrick

          • 2. Re: Report Engine
            Saddam Banihani

            Hi Patrick,

             

            Thank you for your concern.

             

            Before send the error messages to you, i want to ask about if i need DB managements (SQL server managements) on the same server that i want to installed the Report engine? i try to install Report engine on server (A) and but the DB on on different server(B) on the same vlan.

             

            Note: i installed Smart report on Server (C) and connected to DB on server (B).

             

            Thanks

            • 3. Re: Report Engine
              Saddam Banihani

              Hi Patrick,

               

              The issue has been solved after recreate the DB and login user from scratch and try again.

               

              Note: If you used Microsoft SQL server, make sure you deleted the old DB information that located under (Instance name >>Databases >> System Databases) before rerunning the script again.

               

               

               

              Thanks

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