11 Replies Latest reply on Sep 4, 2019 4:25 AM by Peter Lundqvist

    Error: Could not register consumer 'ar_plugin' at server 'https://<rsso_server>:8443/rsso/

    Peter Lundqvist
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      Hi there, I am attempting to make a fresh install of DWP and DWP Catalog (19.08). All other components are 18.08 (including RSSO).

      My first stumbling block was the RSSO configuration.

       

      After running ./configure_rsso.sh I see this:

      <PLUGINSVR> <TNAME: pool-7-thread-3 > <DEBUG> <AREAChainingHandler > < AREAChainingHandler.java:116 > /* Thu Aug 29 2019 10:46:07.755 */ Calling AREAVerifyLogin() through plugin: ARSYS.AREA.RSSO

      <PLUGINSVR> <TNAME: pool-7-thread-3 > <ERROR> <ARPluginContext     > <     ARPluginContext.java:262 > /* Thu Aug 29 2019 10:46:07.766 */ <TNGAA5V0FNZPZAPWY6P8PWAVL6OU8F><ARSYS.AREA.RSSO>An error occurred while login verification. Error: Could not register consumer 'ar_plugin' at server 'https://<rsso_server>:8443/rsso/'. Make sure you're using server >= 18.08.00. Cause: Could not register consumer 'ar_plugin' at server 'https://<rsso_server>:8443/rsso/'. Make sure you're using server >= 18.08.00. Stacktrace: [com.bmc.rsso.sdk.SSOServiceLib.getService(SSOServiceLib.java:81), com.bmc.rsso.plugin.area.RSSOPlugin.getSsoService(RSSOPlugin.java:86), com.bmc.rsso.plugin.area.RSSOPlugin.areaVerifyLogin(RSSOPlugin.java:209), com.bmc.arsys.pluginsvr.plugins.AREAChainingHandler.handleAREAVerifyLogin(AREAChainingHandler.java:117), com.bmc.arsys.pluginsvr.plugins.AREAPluginRepository.AREAVerifyLogin(AREAPluginRepository.java:292), com.bmc.arsys.pluginsvr.ARPluginRPCCallQueueProcessor.ArExternalServerRequest_5(ARPluginRPCCallQueueProcessor.java:554), com.bmc.arsys.arrpc.ARPluginServerDispatcher.dispatchOncRpcCall(ARPluginServerDispatcher.java:475), com.bmc.arsys.arrpc.nio.ArRpcCallHandler.dispatchCall(ArRpcCallHandler.java:699), com.bmc.arsys.arrpc.nio.ArRpcCallHandler.callDispatcher(ArRpcCallHandler.java:408), com.bmc.arsys.arrpc.nio.ArRpcCallHandler.processRpcCall(ArRpcCallHandler.java:238), com.bmc.arsys.arrpc.nio.ArRpcCallHandler$Processor.run(ArRpcCallHandler.java:486), java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149), java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624), java.lang.Thread.run(Thread.java:748)]

       

      No problems with RSSO in midtier/dwp otherwise, only the catalog shows this behaviour.