3 Replies Latest reply on Aug 30, 2019 1:48 AM by Barun Kumar Singh

    Customizing Helix ITSM

    Barun Kumar Singh
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      I have just started exploring Remedy, I want to do some customization on Remedy Helix ITSM, like calling some APIs in the background and showing the output of that API to the ticket console of Helix ITSM. Please suggest to me how could I do that.

       

      I have also heard about innovation studio, is writing code to innovation suit will reflect the Helix ITSM, if yes how?

       

      Message was edited by: Vishnu Nair Updated product name to 'Helix ITSM'