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SRS:RequestDetails form is just a dialog form. There are some OOTB workflows to get the SR ticket information from SRM:Request form based on window load/open. You can enable active link+ filter logs in User preference form and get the all the information about these OOTB workflows.
Once data is loaded in this dialog, that need to be appended in z1D_Body field. Print button will use this field to print the data. If you need additional information to be printed, You need to populate it on dialog form, append it to z1D_Body field and thats it.