1 Reply Latest reply on Aug 28, 2019 11:35 AM by Betty Neumann

    adding static service to Dashlete Truesight

    Mohammad Rababah
      Share This:

      why I am not able to add static service to dashlete in Truesight. Every time I add a service and apply, It disappear.

      TrueSigt 11.3

       

      https://docs.bmc.com/docs/TSInfrastructure/113/services-dashlet-774796296.html

        • 1. Re: adding static service to Dashlete Truesight
          Betty Neumann

          Hi Mohammad, I did find an open Support Case for this question, thank you for opening one. We do have an open defect for this issue - Defect DRTSO-49972 Operators group having issues on Dashboard when adding Dashlet based on services. The workaround is as follows:

          Go to Authorization Profile page -> Edit IT Operations User
          ->Click on Associated Objects action menu --> click on Edit ->
          Unselect "Select All" check box -> Save.

          So we need to add every single Service in the objects in the dashlet.

          1 of 1 people found this helpful