3 Replies Latest reply on Aug 24, 2019 1:12 PM by Paul Donders

    BMC Helix - Remedyforce Any Downtime associated with upgrades?

    Deborah Skowronski
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      Hi,  I seek confirmation on behalf of my Service Desk team.   We are still on Winter 2018, and plan to upgrade this weekend to Winter 2019, in preparation for the Push release.  Is there Downtime during the upgrade? The FAQ says no outage, but, they still are unsure and want to know of potential impacts if they are working while the upgrade is happening. Thanks!! Deb