2 Replies Latest reply on Sep 12, 2019 12:47 AM by Patrick Mischler

    TSSR RE processes very old events after restart

    Patrick Mischler
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      After restarting the TrueSight Smart Reporting Report Engine (RE) used to get events into TSSR , it takes a long time (several hours) until recent events are processed and appear in TSSR. The logs indicate, that it is processing events way in the past (more than 90days old). During this processing, the cell cannot propagate events to the RE. This RE is specially setup to ingest the events of a cell. The cell propagates its events to this RE.

       

      This leads to the following questions:

      • Is there any information available why the RE is processing events which are so far back in the past?
      • Does someone have knowledge which properties to set to prevent this from happening or at least reducing the time period the RE is processing this events from the past?