6 Replies Latest reply on Aug 25, 2019 2:07 PM by Vinayak Navada

    Is it possible to enable "Use Start Time as defined on the application Form"

    Vinayak Navada
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      Dear Experts,

       

      I need to modify some of the existing SLAs to "Use Start Time as defined on the application Form". I am not able to enable it from the Service Target. The field is disabled.

       

       

       

       

      Is it possible to achieve. Because OOB its disabled. Any workaround to achieve this ?

       

      Regards