4 Replies Latest reply on Aug 16, 2019 9:32 AM by Carina Burns

    How to create AOT variable for HPD_CI ?

    Carina Burns
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      While Service_CI is available as a target data field for an incident AOT, HPD_CI (Incident CI) is not though it is has an enabled record on SYS:Form Field Selection.   How do you add HPD_CI to the target data list for an AOT if not thru the SYS:Form Field Selection form?