7 Replies Latest reply on Aug 20, 2019 10:10 AM by Manik Sharma

    RSCD agent installation on Microsoft Windows Web Server 2008 R2

    Manik Sharma
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      I have gone through the RSCD agent support matrix but didn't find this platform supported for RSCD agent installation.

      Is there any way or workaround through which we can install the RSCD agent on Microsoft Windows Web Server 2008 R2 (64 and 32 bit).

       

      Thanks!

        • 1. Re: RSCD agent installation on Microsoft Windows Web Server 2008 R2
          Rohit Sharma

          Try with this command :

           

          msiexec /I  /qn SKIP_VS2015_CHECKS=true SKIP_PLATFORM_CHECKS=true ALLUSERS=1 REBOOT=ReallySuppres /L*v C:\temp\agent-install.log

           

          Thanks,

          Rohit

          1 of 1 people found this helpful
          • 2. Re: RSCD agent installation on Microsoft Windows Web Server 2008 R2
            Craig Dallow

            Thanks Rohit,

            can you list all the msiexec options as this is the second time a switch has been posted that could be useful in fixing issues I've been having

            • 3. Re: RSCD agent installation on Microsoft Windows Web Server 2008 R2
              Bill Robinson

              it is supported, but due to some changes in the version checking in 8.9.02+ it will show as not supported.  the SKIP_PLATFORM_CHECKS rohit mentions above will bypass the check.

              • 4. Re: RSCD agent installation on Microsoft Windows Web Server 2008 R2
                Manik Sharma

                Thanks Rohit. I passed this command to our windows team to install the agent but no luck.

                • 5. Re: RSCD agent installation on Microsoft Windows Web Server 2008 R2
                  Manik Sharma

                  Bill,

                   

                  It didn't work with Rohit's command. Below are the logs :

                   

                  === Verbose logging started: 8/9/2019  8:37:23  Build type: SHIP UNICODE 5.00.7601.00  Calling process: C:\Windows\system32\msiexec.exe ===

                  MSI (c) (70:08) [08:37:23:092]: Resetting cached policy values

                  MSI (c) (70:08) [08:37:23:092]: Machine policy value 'Debug' is 0

                  MSI (c) (70:08) [08:37:23:092]: ******* RunEngine:

                             ******* Product: RSCD89-SP3-P1-WIN64.MSI

                             ******* Action:

                             ******* CommandLine: **********

                  MSI (c) (70:08) [08:37:23:092]: Client-side and UI is none or basic: Running entire install on the server.

                  MSI (c) (70:08) [08:37:23:092]: Grabbed execution mutex.

                  MSI (c) (70:08) [08:37:23:186]: Cloaking enabled.

                  MSI (c) (70:08) [08:37:23:186]: Attempting to enable all disabled privileges before calling Install on Server

                  MSI (c) (70:08) [08:37:23:186]: Incrementing counter to disable shutdown. Counter after increment: 0

                  MSI (s) (54:3C) [08:37:23:186]: Running installation inside multi-package transaction C:\temp\RSCD89-SP3-P1-WIN64.MSI

                  MSI (s) (54:3C) [08:37:23:186]: Grabbed execution mutex.

                  MSI (s) (54:44) [08:37:23:186]: Resetting cached policy values

                  MSI (s) (54:44) [08:37:23:186]: Machine policy value 'Debug' is 0

                  MSI (s) (54:44) [08:37:23:186]: ******* RunEngine:

                             ******* Product: C:\temp\RSCD89-SP3-P1-WIN64.MSI

                             ******* Action:

                             ******* CommandLine: **********

                  MSI (s) (54:44) [08:37:25:058]: Machine policy value 'DisableUserInstalls' is 0

                  MSI (s) (54:44) [08:37:25:074]: SRSetRestorePoint skipped for this transaction.

                  MSI (s) (54:44) [08:37:25:074]: File will have security applied from OpCode.

                  MSI (s) (54:44) [08:37:26:914]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\temp\RSCD89-SP3-P1-WIN64.MSI' against software restriction policy

                  MSI (s) (54:44) [08:37:26:914]: Note: 1: 2262 2:  DigitalSignature 3: -2147287038

                  MSI (s) (54:44) [08:37:26:914]: SOFTWARE RESTRICTION POLICY: C:\temp\RSCD89-SP3-P1-WIN64.MSI is not digitally signed

                  MSI (s) (54:44) [08:37:26:914]: SOFTWARE RESTRICTION POLICY: C:\temp\RSCD89-SP3-P1-WIN64.MSI is permitted to run at the 'unrestricted' authorization level.

                  MSI (s) (54:44) [08:37:26:914]: End dialog not enabled

                  MSI (s) (54:44) [08:37:26:914]: Original package ==> C:\temp\RSCD89-SP3-P1-WIN64.MSI

                  MSI (s) (54:44) [08:37:26:914]: Package we're running from ==> C:\Windows\Installer\94a0d279.msi

                  MSI (s) (54:44) [08:37:26:914]: APPCOMPAT: Compatibility mode property overrides found.

                  MSI (s) (54:44) [08:37:26:930]: APPCOMPAT: looking for appcompat database entry with ProductCode '{B025FB3B-4454-4290-B822-15BA014A82E2}'.

                  MSI (s) (54:44) [08:37:26:930]: APPCOMPAT: no matching ProductCode found in database.

                  MSI (s) (54:44) [08:37:26:977]: MSCOREE not loaded loading copy from system32

                  MSI (s) (54:44) [08:37:27:086]: Machine policy value 'TransformsSecure' is 1

                  MSI (s) (54:44) [08:37:27:086]: Machine policy value 'DisablePatch' is 0

                  MSI (s) (54:44) [08:37:27:086]: Machine policy value 'AllowLockdownPatch' is 0

                  MSI (s) (54:44) [08:37:27:086]: Machine policy value 'DisableLUAPatching' is 0

                  MSI (s) (54:44) [08:37:27:086]: Machine policy value 'DisableFlyWeightPatching' is 0

                  MSI (s) (54:44) [08:37:27:102]: APPCOMPAT: looking for appcompat database entry with ProductCode '{B025FB3B-4454-4290-B822-15BA014A82E2}'.

                  MSI (s) (54:44) [08:37:27:102]: APPCOMPAT: no matching ProductCode found in database.

                  MSI (s) (54:44) [08:37:27:102]: Transforms are not secure.

                  MSI (s) (54:44) [08:37:27:102]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\temp\agent-install.log'.

                  MSI (s) (54:44) [08:37:27:102]: Command Line: SKIP_VS2015_CHECKS=true SKIP_PLATFORM_CHECKS=true ALLUSERS=1 REBOOT=ReallySuppres CURRENTDIRECTORY=C:\temp CLIENTUILEVEL=3 CLIENTPROCESSID=7792

                  MSI (s) (54:44) [08:37:27:102]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{A2A654D7-DA70-4F08-94FB-F21B43910CEE}'.

                  MSI (s) (54:44) [08:37:27:102]: Product Code passed to Engine.Initialize:           ''

                  MSI (s) (54:44) [08:37:27:102]: Product Code from property table before transforms: '{B025FB3B-4454-4290-B822-15BA014A82E2}'

                  MSI (s) (54:44) [08:37:27:102]: Product Code from property table after transforms:  '{B025FB3B-4454-4290-B822-15BA014A82E2}'

                  MSI (s) (54:44) [08:37:27:102]: Product not registered: beginning first-time install

                  MSI (s) (54:44) [08:37:27:102]: Product {B025FB3B-4454-4290-B822-15BA014A82E2} is not managed.

                  MSI (s) (54:44) [08:37:27:102]: MSI_LUA: Credential prompt not required, user is an admin

                  MSI (s) (54:44) [08:37:27:102]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.

                  MSI (s) (54:44) [08:37:27:102]: Entering CMsiConfigurationManager::SetLastUsedSource.

                  MSI (s) (54:44) [08:37:27:102]: User policy value 'SearchOrder' is 'nmu'

                  MSI (s) (54:44) [08:37:27:102]: Adding new sources is allowed.

                  MSI (s) (54:44) [08:37:27:102]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.

                  MSI (s) (54:44) [08:37:27:102]: Package name extracted from package path: 'RSCD89-SP3-P1-WIN64.MSI'

                  MSI (s) (54:44) [08:37:27:102]: Package to be registered: 'RSCD89-SP3-P1-WIN64.msi'

                  MSI (s) (54:44) [08:37:27:102]: Note: 1: 2262 2: AdminProperties 3: -2147287038

                  MSI (s) (54:44) [08:37:27:102]: Machine policy value 'DisableMsi' is 1

                  MSI (s) (54:44) [08:37:27:102]: Machine policy value 'AlwaysInstallElevated' is 0

                  MSI (s) (54:44) [08:37:27:102]: User policy value 'AlwaysInstallElevated' is 0

                  MSI (s) (54:44) [08:37:27:102]: Product installation will be elevated because user is admin and product is being installed per-machine.

                  MSI (s) (54:44) [08:37:27:102]: Running product '{B025FB3B-4454-4290-B822-15BA014A82E2}' with elevated privileges: Product is assigned.

                  MSI (s) (54:44) [08:37:27:102]: PROPERTY CHANGE: Adding SKIP_VS2015_CHECKS property. Its value is 'true'.

                  MSI (s) (54:44) [08:37:27:102]: PROPERTY CHANGE: Adding SKIP_PLATFORM_CHECKS property. Its value is 'true'.

                  MSI (s) (54:44) [08:37:27:102]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'ReallySuppres'.

                  MSI (s) (54:44) [08:37:27:102]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\temp'.

                  MSI (s) (54:44) [08:37:27:102]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.

                  MSI (s) (54:44) [08:37:27:102]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '7792'.

                  MSI (s) (54:44) [08:37:27:102]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0

                  MSI (s) (54:44) [08:37:27:102]: RESTART MANAGER: Disabled by MSIRESTARTMANAGERCONTROL property; Windows Installer will use the built-in FilesInUse functionality.

                  MSI (s) (54:44) [08:37:27:102]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'.

                  MSI (s) (54:44) [08:37:27:102]: TRANSFORMS property is now:

                  MSI (s) (54:44) [08:37:27:102]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.

                  MSI (s) (54:44) [08:37:27:102]: SHELL32::SHGetFolderPath returned: C:\Users\va5249\AppData\Roaming

                  MSI (s) (54:44) [08:37:27:102]: SHELL32::SHGetFolderPath returned: C:\Users\va5249\Favorites

                  MSI (s) (54:44) [08:37:27:102]: SHELL32::SHGetFolderPath returned: C:\Users\va5249\AppData\Roaming\Microsoft\Windows\Network Shortcuts

                  MSI (s) (54:44) [08:37:27:102]: SHELL32::SHGetFolderPath returned: C:\Users\va5249\Documents

                  MSI (s) (54:44) [08:37:27:102]: SHELL32::SHGetFolderPath returned: C:\Users\va5249\AppData\Roaming\Microsoft\Windows\Printer Shortcuts

                  MSI (s) (54:44) [08:37:27:117]: SHELL32::SHGetFolderPath returned: C:\Users\va5249\AppData\Roaming\Microsoft\Windows\Recent

                  MSI (s) (54:44) [08:37:27:117]: SHELL32::SHGetFolderPath returned: C:\Users\va5249\AppData\Roaming\Microsoft\Windows\SendTo

                  MSI (s) (54:44) [08:37:27:117]: SHELL32::SHGetFolderPath returned: C:\Users\va5249\AppData\Roaming\Microsoft\Windows\Templates

                  MSI (s) (54:44) [08:37:27:117]: SHELL32::SHGetFolderPath returned: C:\ProgramData

                  MSI (s) (54:44) [08:37:27:117]: SHELL32::SHGetFolderPath returned: C:\Users\va5249\AppData\Local

                  MSI (s) (54:44) [08:37:27:117]: SHELL32::SHGetFolderPath returned: C:\Users\va5249\Pictures

                  MSI (s) (54:44) [08:37:27:117]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools

                  MSI (s) (54:44) [08:37:27:117]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup

                  MSI (s) (54:44) [08:37:27:117]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs

                  MSI (s) (54:44) [08:37:27:117]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu

                  MSI (s) (54:44) [08:37:27:117]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop

                  MSI (s) (54:44) [08:37:27:117]: SHELL32::SHGetFolderPath returned: C:\Users\va5249\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools

                  MSI (s) (54:44) [08:37:27:117]: SHELL32::SHGetFolderPath returned: C:\Users\va5249\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

                  MSI (s) (54:44) [08:37:27:117]: SHELL32::SHGetFolderPath returned: C:\Users\va5249\AppData\Roaming\Microsoft\Windows\Start Menu\Programs

                  MSI (s) (54:44) [08:37:27:117]: SHELL32::SHGetFolderPath returned: C:\Users\va5249\AppData\Roaming\Microsoft\Windows\Start Menu

                  MSI (s) (54:44) [08:37:27:117]: SHELL32::SHGetFolderPath returned: C:\Users\va5249\Desktop

                  MSI (s) (54:44) [08:37:27:117]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates

                  MSI (s) (54:44) [08:37:27:117]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts

                  MSI (s) (54:44) [08:37:27:117]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16

                  MSI (s) (54:44) [08:37:27:117]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.

                  MSI (s) (54:44) [08:37:27:117]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.

                  MSI (s) (54:44) [08:37:27:117]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.

                  MSI (s) (54:44) [08:37:27:117]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2

                  MSI (s) (54:44) [08:37:27:117]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Windows User'.

                  MSI (s) (54:44) [08:37:27:117]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2

                  MSI (s) (54:44) [08:37:27:117]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\94a0d279.msi'.

                  MSI (s) (54:44) [08:37:27:117]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\temp\RSCD89-SP3-P1-WIN64.MSI'.

                  MSI (s) (54:44) [08:37:27:117]: Machine policy value 'MsiDisableEmbeddedUI' is 0

                  MSI (s) (54:44) [08:37:27:117]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install

                  MSI (s) (54:44) [08:37:27:117]: Note: 1: 2205 2:  3: PatchPackage

                  MSI (s) (54:44) [08:37:27:117]: Machine policy value 'DisableRollback' is 0

                  MSI (s) (54:44) [08:37:27:117]: User policy value 'DisableRollback' is 0

                  MSI (s) (54:44) [08:37:27:117]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.

                  === Logging started: 8/9/2019  8:37:27 ===

                  MSI (s) (54:44) [08:37:27:117]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.

                  MSI (s) (54:44) [08:37:27:117]: Doing action: INSTALL

                  Action start 8:37:27: INSTALL.

                  MSI (s) (54:44) [08:37:27:133]: Running ExecuteSequence

                  MSI (s) (54:44) [08:37:27:133]: Doing action: SystemFolder_x86_VC.5840D246_3D34_3071_9C86_D071F20CB55F

                  MSI (s) (54:44) [08:37:27:133]: PROPERTY CHANGE: Adding SystemFolder_x86_VC.5840D246_3D34_3071_9C86_D071F20CB55F property. Its value is 'C:\Windows\SysWOW64\'.

                  Action start 8:37:27: SystemFolder_x86_VC.5840D246_3D34_3071_9C86_D071F20CB55F.

                  MSI (s) (54:44) [08:37:27:133]: Doing action: SystemFolder.5840D246_3D34_3071_9C86_D071F20CB55F

                  Action ended 8:37:27: SystemFolder_x86_VC.5840D246_3D34_3071_9C86_D071F20CB55F. Return value 1.

                  MSI (s) (54:44) [08:37:27:133]: PROPERTY CHANGE: Adding SystemFolder.5840D246_3D34_3071_9C86_D071F20CB55F property. Its value is 'C:\Windows\SysWOW64\'.

                  Action start 8:37:27: SystemFolder.5840D246_3D34_3071_9C86_D071F20CB55F.

                  MSI (s) (54:44) [08:37:27:133]: Doing action: System64Folder_amd64_VC.7631C5EE_5656_3421_AE44_00C5FBD84302

                  Action ended 8:37:27: SystemFolder.5840D246_3D34_3071_9C86_D071F20CB55F. Return value 1.

                  MSI (s) (54:44) [08:37:27:133]: PROPERTY CHANGE: Adding System64Folder_amd64_VC.7631C5EE_5656_3421_AE44_00C5FBD84302 property. Its value is 'C:\Windows\system32\'.

                  Action start 8:37:27: System64Folder_amd64_VC.7631C5EE_5656_3421_AE44_00C5FBD84302.

                  MSI (s) (54:44) [08:37:27:133]: Doing action: System64Folder.7631C5EE_5656_3421_AE44_00C5FBD84302

                  Action ended 8:37:27: System64Folder_amd64_VC.7631C5EE_5656_3421_AE44_00C5FBD84302. Return value 1.

                  MSI (s) (54:44) [08:37:27:133]: PROPERTY CHANGE: Adding System64Folder.7631C5EE_5656_3421_AE44_00C5FBD84302 property. Its value is 'C:\Windows\system32\'.

                  Action start 8:37:27: System64Folder.7631C5EE_5656_3421_AE44_00C5FBD84302.

                  MSI (s) (54:44) [08:37:27:133]: Doing action: SystemFolder_x86_VC.E281B893_10D7_34CE_BB0E_B69D88E154A5

                  Action ended 8:37:27: System64Folder.7631C5EE_5656_3421_AE44_00C5FBD84302. Return value 1.

                  MSI (s) (54:44) [08:37:27:133]: PROPERTY CHANGE: Adding SystemFolder_x86_VC.E281B893_10D7_34CE_BB0E_B69D88E154A5 property. Its value is 'C:\Windows\SysWOW64\'.

                  Action start 8:37:27: SystemFolder_x86_VC.E281B893_10D7_34CE_BB0E_B69D88E154A5.

                  MSI (s) (54:44) [08:37:27:133]: Doing action: SystemFolder.E281B893_10D7_34CE_BB0E_B69D88E154A5

                  Action ended 8:37:27: SystemFolder_x86_VC.E281B893_10D7_34CE_BB0E_B69D88E154A5. Return value 1.

                  MSI (s) (54:44) [08:37:27:133]: PROPERTY CHANGE: Adding SystemFolder.E281B893_10D7_34CE_BB0E_B69D88E154A5 property. Its value is 'C:\Windows\SysWOW64\'.

                  Action start 8:37:27: SystemFolder.E281B893_10D7_34CE_BB0E_B69D88E154A5.

                  MSI (s) (54:44) [08:37:27:133]: Doing action: System64Folder_amd64_VC.AF4EABEE_4589_3789_BA0A_C83A71662E1D

                  Action ended 8:37:27: SystemFolder.E281B893_10D7_34CE_BB0E_B69D88E154A5. Return value 1.

                  MSI (s) (54:44) [08:37:27:133]: PROPERTY CHANGE: Adding System64Folder_amd64_VC.AF4EABEE_4589_3789_BA0A_C83A71662E1D property. Its value is 'C:\Windows\system32\'.

                  Action start 8:37:27: System64Folder_amd64_VC.AF4EABEE_4589_3789_BA0A_C83A71662E1D.

                  MSI (s) (54:44) [08:37:27:133]: Doing action: System64Folder.AF4EABEE_4589_3789_BA0A_C83A71662E1D

                  Action ended 8:37:27: System64Folder_amd64_VC.AF4EABEE_4589_3789_BA0A_C83A71662E1D. Return value 1.

                  MSI (s) (54:44) [08:37:27:133]: PROPERTY CHANGE: Adding System64Folder.AF4EABEE_4589_3789_BA0A_C83A71662E1D property. Its value is 'C:\Windows\system32\'.

                  Action start 8:37:27: System64Folder.AF4EABEE_4589_3789_BA0A_C83A71662E1D.

                  MSI (s) (54:44) [08:37:27:133]: Doing action: ISSetupFilesExtract

                  Action ended 8:37:27: System64Folder.AF4EABEE_4589_3789_BA0A_C83A71662E1D. Return value 1.

                  MSI (s) (54:78) [08:37:27:164]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIDA84.tmp, Entrypoint: SFStartupEx

                  MSI (s) (54:DC) [08:37:27:164]: Generating random cookie.

                  MSI (s) (54:DC) [08:37:27:195]: Created Custom Action Server with PID 7172 (0x1C04).

                  MSI (s) (54:CC) [08:37:27:850]: Running as a service.

                  MSI (s) (54:A4) [08:37:27:850]: Hello, I'm your 32bit Impersonated custom action server.

                  Action start 8:37:27: ISSetupFilesExtract.

                  1: Starting to extract setup files

                  1: Getting SUPPORTDIR property :  

                  1: Extracting SetupFiles to:  C:\Users\va5249\AppData\Local\Temp\{B025FB3B-4454-4290-B822-15BA014A82E2}

                  1: Getting ISSetupFile table view

                  1: Executing ISSetupFile table view

                  1: Extracting Setup File:

                  1: C:\Users\va5249\AppData\Local\Temp\{B025FB3B-4454-4290-B822-15BA014A82E2}\DAALRegistry_81.xml

                  1: Extracting Setup File:

                  1: C:\Users\va5249\AppData\Local\Temp\{B025FB3B-4454-4290-B822-15BA014A82E2}\DAALRegistry_88.xml

                  1: Extracting Setup File:

                  1: C:\Users\va5249\AppData\Local\Temp\{B025FB3B-4454-4290-B822-15BA014A82E2}\blverifyVCredist_x64.exe

                  1: Extracting Setup File:

                  1: C:\Users\va5249\AppData\Local\Temp\{B025FB3B-4454-4290-B822-15BA014A82E2}\DigiCertSHA2AssuredIDCodeSigningCA.crt

                  1: Extracting Setup File:

                  1: C:\Users\va5249\AppData\Local\Temp\{B025FB3B-4454-4290-B822-15BA014A82E2}\DigiCertAssuredIDRootCA.crt

                  1: Extracting Setup File:

                  1: C:\Users\va5249\AppData\Local\Temp\{B025FB3B-4454-4290-B822-15BA014A82E2}\DAALRegistry_76.xml

                  1: Extracting Setup File:

                  1: C:\Users\va5249\AppData\Local\Temp\{B025FB3B-4454-4290-B822-15BA014A82E2}\DAALRegistry_77.xml

                  1: Extracting Setup File:

                  1: C:\Users\va5249\AppData\Local\Temp\{B025FB3B-4454-4290-B822-15BA014A82E2}\DAALRegistry_80.xml

                  1: Extracting Setup File:

                  1: C:\Users\va5249\AppData\Local\Temp\{B025FB3B-4454-4290-B822-15BA014A82E2}\DAALRegistry_82.xml

                  1: Extracting Setup File:

                  1: C:\Users\va5249\AppData\Local\Temp\{B025FB3B-4454-4290-B822-15BA014A82E2}\DAALRegistry_83.xml

                  1: Extracting Setup File:

                  1: C:\Users\va5249\AppData\Local\Temp\{B025FB3B-4454-4290-B822-15BA014A82E2}\DAALRegistry_85.xml

                  1: Extracting Setup File:

                  1: C:\Users\va5249\AppData\Local\Temp\{B025FB3B-4454-4290-B822-15BA014A82E2}\DAALRegistry_86.xml

                  1: Extracting Setup File:

                  1: C:\Users\va5249\AppData\Local\Temp\{B025FB3B-4454-4290-B822-15BA014A82E2}\DAALRegistry_87.xml

                  MSI (s) (54!44) [08:37:27:944]: PROPERTY CHANGE: Adding SUPPORTDIR property. Its value is 'C:\Users\va5249\AppData\Local\Temp\{B025FB3B-4454-4290-B822-15BA014A82E2}'.

                  MSI (s) (54!44) [08:37:27:944]: PROPERTY CHANGE: Adding ISSETUPFILESCOMPLETED property. Its value is 'Completed'.

                  1: Setting SUPPORTDIR property to:  C:\Users\va5249\AppData\Local\Temp\{B025FB3B-4454-4290-B822-15BA014A82E2}

                  1: Setting ISSETUPFILESCOMPLETED property

                  MSI (s) (54:44) [08:37:27:960]: Doing action: DLLWrapStartup

                  Action ended 8:37:27: ISSetupFilesExtract. Return value 1.

                  MSI (s) (54:60) [08:37:27:991]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIDDC0.tmp, Entrypoint: DLLWrapStartup

                  Action start 8:37:27: DLLWrapStartup.

                  MSI (s) (54:44) [08:37:28:006]: Doing action: ISSetAllUsers

                  Action ended 8:37:28: DLLWrapStartup. Return value 1.

                  MSI (s) (54:FC) [08:37:28:022]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIDDF0.tmp, Entrypoint: SetAllUsers

                  Action start 8:37:28: ISSetAllUsers.

                  InstallShield 8:37:28: Begin SetAllUsers()

                  InstallShield 8:37:28: Getting records from Upgrade table

                  InstallShield 8:37:28: UpgradeCode: {C5DBF363-F85F-4AD1-8F39-9AC2F8FFD5DC} MinVersion: 8.9.03.647 MaxVersion: Language: Attributes: 2

                  InstallShield 8:37:28: No related products for UpgradeCode {C5DBF363-F85F-4AD1-8F39-9AC2F8FFD5DC} found

                  InstallShield 8:37:28: UpgradeCode: {C5DBF363-F85F-4AD1-8F39-9AC2F8FFD5DC} MinVersion: 8.2.0 MaxVersion: Language: Attributes: 771

                  InstallShield 8:37:28: No related products for UpgradeCode {C5DBF363-F85F-4AD1-8F39-9AC2F8FFD5DC} found

                  InstallShield 8:37:28: End SetAllUsers()

                  MSI (s) (54:44) [08:37:28:038]: Doing action: FindRelatedProducts

                  Action ended 8:37:28: ISSetAllUsers. Return value 1.

                  Action start 8:37:28: FindRelatedProducts.

                  MSI (s) (54:44) [08:37:28:038]: Doing action: AppSearch

                  Action ended 8:37:28: FindRelatedProducts. Return value 1.

                  Action start 8:37:28: AppSearch.

                  MSI (s) (54:44) [08:37:28:038]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Microsoft\Windows\CurrentVersion\Uninstall\{92FF9A90-C264-45D9-8BD7-C0B8AB95968F} 3: 2

                  MSI (s) (54:44) [08:37:28:038]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\BladeLogic\RSCD Agent 3: 2

                  MSI (s) (54:44) [08:37:28:038]: PROPERTY CHANGE: Adding FWDOMAINENABLED property. Its value is '#0'.

                  MSI (s) (54:44) [08:37:28:038]: PROPERTY CHANGE: Adding FWLOCALENABLED property. Its value is '#0'.

                  MSI (s) (54:44) [08:37:28:038]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\BladeLogic\Operations Manager\Network Shell 3: 2

                  MSI (s) (54:44) [08:37:28:038]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\BladeLogic\RSCD Agent 3: 2

                  MSI (s) (54:44) [08:37:28:038]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\BladeLogic\Operations Manager\Application Server 3: 2

                  MSI (s) (54:44) [08:37:28:084]: PROPERTY CHANGE: Adding OS_SUPPORTS_UI property. Its value is 'C:\Windows\explorer.exe'.

                  MSI (s) (54:44) [08:37:28:084]: Doing action: LaunchConditions

                  Action ended 8:37:28: AppSearch. Return value 1.

                  Action start 8:37:28: LaunchConditions.

                  MSI (s) (54:44) [08:37:28:084]: Doing action: BMC_Pending_Reboot

                  Action ended 8:37:28: LaunchConditions. Return value 1.

                  MSI (s) (54:30) [08:37:29:426]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIDE3F.tmp, Entrypoint: f27

                  Action start 8:37:28: BMC_Pending_Reboot.

                  InstallShield 8:37:29: Running InstallScript function f27

                  InstallShield 8:37:29: Opening stream of file C:\Windows\Installer\MSIDE3F.tmp

                  InstallShield 8:37:29: Extracting support file IsConfig.ini to C:\Users\va5249\AppData\Local\Temp\{0557CC80-4221-4C1E-8CD7-FE8479A89850}\IsConfig.ini

                  InstallShield 8:37:29: Extracted isconfig.ini to C:\Users\va5249\AppData\Local\Temp\{0557CC80-4221-4C1E-8CD7-FE8479A89850}\IsConfig.ini

                  InstallShield 8:37:29: Got '{A0F08BD1-CC89-4DD3-85BE-60A56339FB6A}' for TempPathGuid from isconfig.ini

                  InstallShield 8:37:29: Attempting to use temp path 'C:\Users\va5249\AppData\Local\Temp\{A0F08BD1-CC89-4DD3-85BE-60A56339FB6A}'

                  InstallShield 8:37:29: Using temp folder C:\Users\va5249\AppData\Local\Temp\{0557CC80-4221-4C1E-8CD7-FE8479A89850}

                  InstallShield 8:37:29: Installing engine...

                  InstallShield 8:37:29: Using product language 1033

                  InstallShield 8:37:29: Extracting support file setup.inx to C:\Users\va5249\AppData\Local\Temp\{0557CC80-4221-4C1E-8CD7-FE8479A89850}\setup.inx

                  InstallShield 8:37:29: Extracting support file ISRT.dll to C:\Users\va5249\AppData\Local\Temp\{0557CC80-4221-4C1E-8CD7-FE8479A89850}\ISRT.dll

                  InstallShield 8:37:30: Detected X64 OS

                  InstallShield 8:37:30: Extracting support file ISBEWX64.exe to C:\Users\va5249\AppData\Local\Temp\{0557CC80-4221-4C1E-8CD7-FE8479A89850}\ISBEW64.exe

                  InstallShield 8:37:30: Extracting support file _isres_0x0409.dll to C:\Users\va5249\AppData\Local\Temp\{0557CC80-4221-4C1E-8CD7-FE8479A89850}\_isres_0x0409.dll

                  InstallShield 8:37:31: Extracting support file String1033.txt to C:\Users\va5249\AppData\Local\Temp\{0557CC80-4221-4C1E-8CD7-FE8479A89850}\String1033.txt

                  InstallShield 8:37:31: Skipping optional support file _isuser_0x0409.dll

                  InstallShield 8:37:31: Setting script cmdline...

                  InstallShield 8:37:31: ProductCode is {B025FB3B-4454-4290-B822-15BA014A82E2}

                  InstallShield 8:37:31: Initializing Engine

                  InstallShield 8:37:31: Done Initializing...

                  MSI (s) (54!C0) [08:37:31:407]: Note: 1: 2732 2: 0

                  MSI (s) (54!C0) [08:37:31:407]: Note: 1: 2732 2: 0

                  MSI (s) (54!C0) [08:37:31:407]: Note: 1: 2732 2: 0

                  InstallShield 8:37:31: Registering Msi Server...

                  InstallShield 8:37:31: Invoking script function ExFn_RebootDialog

                  <<<< BMC_LOG_MESSAGE >>>>  INFO: In function ExFn_RebootDialog

                  <<<< BMC_LOG_MESSAGE >>>>  INFO: value of REBOOT property = ReallySuppres

                  <<<< BMC_LOG_MESSAGE >>>>  INFO: value of UILevel property = 2

                  <<<< BMC_LOG_MESSAGE >>>>  INFO: Windows Installer has detected a pending reboot request. Please reboot before running the installer.

                  InstallShield 8:37:31: CallScriptFunctionFromMsiCA() ends

                  InstallShield 8:37:31: Cleaning up temp file C:\Users\va5249\AppData\Local\Temp\{0557CC80-4221-4C1E-8CD7-FE8479A89850}\ISBEW64.exe

                  InstallShield 8:37:31: Cleaning up temp file C:\Users\va5249\AppData\Local\Temp\{0557CC80-4221-4C1E-8CD7-FE8479A89850}\ISRT.dll

                  InstallShield 8:37:31: Cleaning up temp file C:\Users\va5249\AppData\Local\Temp\{0557CC80-4221-4C1E-8CD7-FE8479A89850}\IsConfig.ini

                  InstallShield 8:37:31: Cleaning up temp file C:\Users\va5249\AppData\Local\Temp\{0557CC80-4221-4C1E-8CD7-FE8479A89850}\String1033.txt

                  InstallShield 8:37:31: Cleaning up temp file C:\Users\va5249\AppData\Local\Temp\{0557CC80-4221-4C1E-8CD7-FE8479A89850}\_isres_0x0409.dll

                  InstallShield 8:37:31: Cleaning up temp file C:\Users\va5249\AppData\Local\Temp\{0557CC80-4221-4C1E-8CD7-FE8479A89850}\setup.inx

                  CustomAction BMC_Pending_Reboot returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

                  Action ended 8:37:31: BMC_Pending_Reboot. Return value 3.

                  Action ended 8:37:31: INSTALL. Return value 3.

                  Property(S): DiskPrompt = [1]

                  Property(S): UpgradeCode = {C5DBF363-F85F-4AD1-8F39-9AC2F8FFD5DC}

                  Property(S): ProductCode = {B025FB3B-4454-4290-B822-15BA014A82E2}

                  Property(S): ComputerName = WEBSERVICE01D

                  Property(S): ISSETUPFILESCOMPLETED = Completed

                  Property(S): SUPPORTDIR = C:\Users\va5249\AppData\Local\Temp\{B025FB3B-4454-4290-B822-15BA014A82E2}

                  Property(S): ACTION = INSTALL

                  Property(S): VersionNT = 601

                  Property(S): UILevel = 2

                  Property(S): OriginalDatabase = C:\temp\RSCD89-SP3-P1-WIN64.MSI

                  Property(S): ProgramFiles64Folder = C:\Program Files\

                  Property(S): DATABASE = C:\Windows\Installer\94a0d279.msi

                  Property(S): Privileged = 1

                  Property(S): MsiRunningElevated = 1

                  Property(S): RedirectedDllSupport = 2

                  Property(S): MsiWin32AssemblySupport = 6.1.7601.17514

                  Property(S): MsiNetAssemblySupport = 4.6.1590.0

                  Property(S): Date = 8/9/2019

                  Property(S): Time = 8:37:31

                  Property(S): TTCSupport = 1

                  Property(S): ColorBits = 32

                  Property(S): TextInternalLeading = 3

                  Property(S): TextHeight = 16

                  Property(S): BorderSide = 1

                  Property(S): BorderTop = 1

                  Property(S): CaptionHeight = 19

                  Property(S): ScreenY = 768

                  Property(S): ScreenX = 1024

                  Property(S): SystemLanguageID = 1033

                  Property(S): UserLanguageID = 1033

                  Property(S): UserSID = S-1-5-21-1115106956-1225393125-1544898942-26358

                  Property(S): LogonUser = va5249

                  Property(S): MsiTrueAdminUser = 1

                  Property(S): AdminUser = 1

                  Property(S): VirtualMemory = 3095

                  Property(S): PhysicalMemory = 2048

                  Property(S): Intel = 6

                  Property(S): Msix64 = 6

                  Property(S): MsiAMD64 = 6

                  Property(S): ShellAdvtSupport = 1

                  Property(S): OLEAdvtSupport = 1

                  Property(S): GPTSupport = 1

                  Property(S): FontsFolder = C:\Windows\Fonts\

                  Property(S): DesktopFolder = C:\Users\Public\Desktop\

                  Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\

                  Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\

                  Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\

                  Property(S): SystemFolder = C:\Windows\SysWOW64\

                  Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\

                  Property(S): MyPicturesFolder = C:\Users\va5249\Pictures\

                  Property(S): LocalAppDataFolder = C:\Users\va5249\AppData\Local\

                  Property(S): CommonAppDataFolder = C:\ProgramData\

                  Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\

                  Property(S): System64Folder_amd64_VC.AF4EABEE_4589_3789_BA0A_C83A71662E1D = C:\Windows\system32\

                  Property(S): System64Folder.AF4EABEE_4589_3789_BA0A_C83A71662E1D = C:\Windows\system32\

                  Property(S): ALLUSERS = 1

                  Property(S): DirectoryTable100_amd64.AF4EABEE_4589_3789_BA0A_C83A71662E1D = DirectoryTable

                  Property(S): SystemFolder_x86_VC.E281B893_10D7_34CE_BB0E_B69D88E154A5 = C:\Windows\SysWOW64\

                  Property(S): SystemFolder.E281B893_10D7_34CE_BB0E_B69D88E154A5 = C:\Windows\SysWOW64\

                  Property(S): DirectoryTable100_x86.E281B893_10D7_34CE_BB0E_B69D88E154A5 = DirectoryTable

                  Property(S): System64Folder_amd64_VC.7631C5EE_5656_3421_AE44_00C5FBD84302 = C:\Windows\system32\

                  Property(S): System64Folder.7631C5EE_5656_3421_AE44_00C5FBD84302 = C:\Windows\system32\

                  Property(S): DirectoryTable100_amd64.7631C5EE_5656_3421_AE44_00C5FBD84302 = DirectoryTable

                  Property(S): SystemFolder_x86_VC.5840D246_3D34_3071_9C86_D071F20CB55F = C:\Windows\SysWOW64\

                  Property(S): SystemFolder.5840D246_3D34_3071_9C86_D071F20CB55F = C:\Windows\SysWOW64\

                  Property(S): DirectoryTable100_x86.5840D246_3D34_3071_9C86_D071F20CB55F = DirectoryTable

                  Property(S): SendToFolder = C:\Users\va5249\AppData\Roaming\Microsoft\Windows\SendTo\

                  Property(S): RecentFolder = C:\Users\va5249\AppData\Roaming\Microsoft\Windows\Recent\

                  Property(S): PrintHoodFolder = C:\Users\va5249\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\

                  Property(S): PersonalFolder = C:\Users\va5249\Documents\

                  Property(S): NetHoodFolder = C:\Users\va5249\AppData\Roaming\Microsoft\Windows\Network Shortcuts\

                  Property(S): FavoritesFolder = C:\Users\va5249\Favorites\

                  Property(S): AppDataFolder = C:\Users\va5249\AppData\Roaming\

                  Property(S): CommonFiles64Folder = C:\Program Files\Common Files\

                  Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\

                  Property(S): ProgramFilesFolder = C:\Program Files (x86)\

                  Property(S): TempFolder = C:\Users\va5249\AppData\Local\Temp\

                  Property(S): RemoteAdminTS = 1

                  Property(S): System64Folder = C:\Windows\system32\

                  Property(S): BLADELOGICUSER = BladeLogicRSCD

                  Property(S): FWDOMAINENABLED = #0

                  Property(S): FWLOCALENABLED = #0

                  Property(S): OLD_VERSION = 0

                  Property(S): OS_SUPPORTS_UI = C:\Windows\explorer.exe

                  Property(S): ISCHECKFORPRODUCTUPDATES = 1

                  Property(S): _BrowseProperty = 0

                  Property(S): ApplicationUsers = AllUsers

                  Property(S): ConfigFileText = 0

                  Property(S): AgreeToLicense = No

                  Property(S): _IsMaintenance = Change

                  Property(S): RestartManagerOption = CloseRestart

                  Property(S): SecurityPref = default

                  Property(S): SetupType = Typical

                  Property(S): _IsSetupTypeMin = Typical

                  Property(S): Display_IsBitmapDlg = 1

                  Property(S): UpgradeOldInstaller = 0

                  Property(S): WindowsVolume = C:\

                  Property(S): ARPNOMODIFY = 1

                  Property(S): ARPNOREPAIR = 1

                  Property(S): ARPPRODUCTICON = ARPPRODUCTICON.exe

                  Property(S): ARPURLINFOABOUT = http://www.bmc.com

                  Property(S): DAAL_PLUGINS = 0

                  Property(S): DWUSINTERVAL = 30

                  Property(S): DWUSLINK = CEDBA048FE9BD7DF1EAC20B899CB978FBEEBE78F590BE06FCEACC7FFEEDC90AFCE1CF0F89EAC

                  Property(S): DefaultUIFont = Tahoma8

                  Property(S): DialogCaption = InstallShield for Windows Installer

                  Property(S): DisplayNameCustom = Custom

                  Property(S): DisplayNameMinimal = Minimal

                  Property(S): DisplayNameTypical = Typical

                  Property(S): EXPORTSFILETEXT = 0

                  Property(S): ErrorDialog = SetupError

                  Property(S): FriendlyNameForFirewall = RSCD Agent

                  Property(S): INSTALLLEVEL = 100

                  Property(S): ISVROOT_PORT_NO = 0

                  Property(S): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]

                  Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]

                  Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]

                  Property(S): IS_PREVENT_DOWNGRADE_EXIT = A newer version of this application is already installed on this computer. If you wish to install this version, please uninstall the newer version first. Click OK to exit the wizard.

                  Property(S): IS_PROGMSG_TEXTFILECHANGS_REPLACE = Replacing %s with %s in %s...

                  Property(S): IS_PROGMSG_XML_COSTING = Costing XML files...

                  Property(S): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...

                  Property(S): IS_PROGMSG_XML_FILES = Performing XML file changes...

                  Property(S): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...

                  Property(S): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...

                  Property(S): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...

                  Property(S): IS_SQLSERVER_AUTHENTICATION = 0

                  Property(S): IS_SQLSERVER_USERNAME = sa

                  Property(S): InstallChoice = AR

                  Property(S): MODIFY_DAAL_REGISTRY = 0

                  Property(S): MSIFASTINSTALL = 2

                  Property(S): MSIRESTARTMANAGERCONTROL = Disable

                  Property(S): Manufacturer = BMC Software, Inc.

                  Property(S): MsiLogging = voicewarmup

                  Property(S): NSHPROTOCOL = 5

                  Property(S): OLDAGENTBACKUP = 0

                  Property(S): OldInstallerGuid = {92FF9A90-C264-45D9-8BD7-C0B8AB95968F}

                  Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@

                  Property(S): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s

                  Property(S): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...

                  Property(S): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s

                  Property(S): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...

                  Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension

                  Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...

                  Property(S): PROGMSG_IIS_CREATEWEBSITE = Creating IIS website %s

                  Property(S): PROGMSG_IIS_CREATEWEBSITES = Creating IIS websites...

                  Property(S): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...

                  Property(S): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...

                  Property(S): PROGMSG_IIS_EXTRACTDONEz = Extracted information for IIS virtual directories...

                  Property(S): PROGMSG_IIS_EXTRACTzDONE = Extracted information for IIS virtual directories...

                  Property(S): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool

                  Property(S): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...

                  Property(S): PROGMSG_IIS_REMOVESITE = Removing web site at port %d

                  Property(S): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s

                  Property(S): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...

                  Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension

                  Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...

                  Property(S): PROGMSG_IIS_REMOVEWEBSITES = Removing IIS websites...

                  Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...

                  Property(S): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...

                  Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...

                  Property(S): ProductID = none

                  Property(S): ProductLanguage = 1033

                  Property(S): ProductName = TrueSight Server Automation RSCD Agent

                  Property(S): ProductVersion = 8.9.03.647

                  Property(S): ProgressType0 = install

                  Property(S): ProgressType1 = Installing

                  Property(S): ProgressType2 = installed

                  Property(S): ProgressType3 = installs

                  Property(S): RSCDPORT = 4750

                  Property(S): RebootYesNo = Yes

                  Property(S): ReinstallModeText = vomus

                  Property(S): SECUREFILETEXT = 0

                  Property(S): SecureCustomProperties = ISFOUNDNEWERPRODUCTVERSION;USERNAME;COMPANYNAME;ISX_SERIALNUM;SUPPORTDIR;INSTALLDIR;RSCD;JRE;VMWARE;_BrowseProperty;KEYSTROKELOGS;SECURELOGS;rbgSecurityPref;NewProperty1;NewProperty2;OLDINSTALLLOCATION;OLD_VERSION;SECUREEXISTS;NSHINSTALLED;OMINSTALLED;FWLOCALENABLED;FWNOEXCEPTIONS;FWDOMAINENABLED;VC80CRT_INSTALLED;MSIPREVIOUSINSTALL;MSIINSTALLLOCATION;BLADELOGICUSER

                  Property(S): USERSFILETEXT = 0

                  Property(S): ISReleaseFlags = RSCD64

                  Property(S): MsiLogFileLocation = C:\temp\agent-install.log

                  Property(S): WindowsFolder = C:\Windows\

                  Property(S): MsiNTSuiteWebServer = 1

                  Property(S): MsiNTProductType = 3

                  Property(S): ServicePackLevelMinor = 0

                  Property(S): ServicePackLevel = 1

                  Property(S): WindowsBuild = 7601

                  Property(S): VersionNT64 = 601

                  Property(S): VersionMsi = 5.00

                  Property(S): InstallShieldTempProp = 0

                  Property(S): VersionDatabase = 200

                  Property(S): MsiSystemRebootPending = 1

                  Property(S): CLIENTPROCESSID = 7792

                  Property(S): CLIENTUILEVEL = 3

                  Property(S): CURRENTDIRECTORY = C:\temp

                  Property(S): REBOOT = ReallySuppres

                  Property(S): SKIP_PLATFORM_CHECKS = true

                  Property(S): SKIP_VS2015_CHECKS = true

                  Property(S): PackagecodeChanging = 1

                  Property(S): ProductState = -1

                  Property(S): PackageCode = {A2A654D7-DA70-4F08-94FB-F21B43910CEE}

                  Property(S): USERNAME = Windows User

                  MSI (s) (54:44) [08:37:31:454]: Note: 1: 1708

                  MSI (s) (54:44) [08:37:31:454]: Product: TrueSight Server Automation RSCD Agent -- Installation operation failed.

                   

                   

                  MSI (s) (54:44) [08:37:31:454]: Windows Installer installed the product. Product Name: TrueSight Server Automation RSCD Agent. Product Version: 8.9.03.647. Product Language: 1033. Manufacturer: BMC Software, Inc.. Installation success or error status: 1603.

                   

                   

                  MSI (s) (54:44) [08:37:31:454]: Deferring clean up of packages/files, if any exist

                  MSI (s) (54:44) [08:37:31:454]: MainEngineThread is returning 1603

                  MSI (s) (54:3C) [08:37:31:454]: No System Restore sequence number for this installation.

                  === Logging stopped: 8/9/2019  8:37:31 ===

                  MSI (s) (54:3C) [08:37:31:454]: User policy value 'DisableRollback' is 0

                  MSI (s) (54:3C) [08:37:31:454]: Machine policy value 'DisableRollback' is 0

                  MSI (s) (54:3C) [08:37:31:454]: Incrementing counter to disable shutdown. Counter after increment: 0

                  MSI (s) (54:3C) [08:37:31:470]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

                  MSI (s) (54:3C) [08:37:31:470]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

                  MSI (s) (54:3C) [08:37:31:470]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2

                  MSI (s) (54:3C) [08:37:31:470]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2

                  MSI (s) (54:3C) [08:37:31:470]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1

                  MSI (s) (54:3C) [08:37:31:470]: Restoring environment variables

                  MSI (s) (54:3C) [08:37:31:470]: Destroying RemoteAPI object.

                  MSI (s) (54:DC) [08:37:31:470]: Custom Action Manager thread ending.

                  MSI (c) (70:08) [08:37:31:470]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1

                  MSI (c) (70:08) [08:37:31:470]: MainEngineThread is returning 1603

                  === Verbose logging stopped: 8/9/2019  8:37:31 ===

                  • 6. Re: RSCD agent installation on Microsoft Windows Web Server 2008 R2
                    Bill Robinson

                    but not w/ the same error about the platform check right ?

                     

                    i see this:

                    <<<< BMC_LOG_MESSAGE >>>>  INFO: Windows Installer has detected a pending reboot request. Please reboot before running the installer.

                    • 7. Re: RSCD agent installation on Microsoft Windows Web Server 2008 R2
                      Manik Sharma

                      Thanks Bill. It worked after reboot.