2 Replies Latest reply on Aug 25, 2019 9:16 PM by RAHUL KUSHWAHA

    Integration Service not starting after unplanned reboot of the server

    RAHUL KUSHWAHA
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      One of our server got rebooted where Integration service was installed. When the server came up, integration service was in stopped state and when I tried to start it manually, it failed and gave an error mentioned below

      When I checked in the event viewer, I got below error message:

       

      "The BMC TrueSight Infrastructure Management Integration Service (12124) service failed to start due to the following error:

      This version of BMC TrueSight Infrastructure Management Integration Service (12124) is not compatible with the version of Windows you're running. Check your computer's system information and then contact the software publisher."

       

      There has been no update in OS and is running the same windows 2012 R2 version before and after this issue occurred.

       

      I would like to know why this has happened and how to fix it at the earliest.

       

      Thanks in advance.

      Rahul kushwaha