HI all - is there a way to restrict users from accessing Digital Workplace? Or is there a way to implement licensing? How is the Active User Report determined? We're using version 18.02.
With Smart IT, there are a set of permissions required for Support Users to access Smart IT (https://<dwp-smartit-server>/ux/smart-it/) which works great. However, it's not so with regular users and Digital Workplace.
Licensing is a bit confusing since it's not really explained here (License entitlements - Documentation for BMC Digital Workplace Advanced 18.02 - BMC Documentation ). The installation step in BMC Digital Workplace Catalog to allocate user licenses (Installing the product license key and allocating user licenses - Documentation for BMC Digital Workplace Advanced 18.02… ) seems to pertain to users that need to access the BMC Digital Workplace Catalog application as administrators, not regular users.
We've tested it and it seems like the only things a user needs to access DWP are:
We've tried removing the user from the "sbe-myit-users" group on the DWP Catalog server. But because we have a mix of "SRM as-is" and "DWC imported" services available, it only removes their access to the DWP Catalog services.
Are we doing this right? Is there another/better way to do this? We're trying to make sure we don't go over our license quota.
Thanks in advance for any help regarding this!!
No one knows? Was hoping some folks out there had an answer. I'll go ahead and submit a Case to support and see what they say...