12 Replies Latest reply on Aug 19, 2019 2:19 PM by Ezra Wise

    Error occurred creating InstallationPanelDelegate

    Edison Pioneer
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      Hi folks,

       

      I am reinstalling ARS on my system. It shows me the below error. I have copy-pasted the log snippet which I think is relevant below. Also, I am attaching the entire logs as an attachment.

       

      Took help of Google a bit and came across these 2 links -

       

      java.lang.numberformatexception for input string null - Cause and Solution

       

      https://stackoverflow.com/questions/18711896/how-can-i-prevent-java-lang-numberformatexception-for-input-string-n-a

       

      They talk something about a non-numeric to integer conversion, at which point I am at my wits end.

       

      Again, I went through these BMC Communities thread -

       

      ARServer install Failed  (No help)

       

      AI Server 9.1 installation got stuck.  (Fixing the Java version helped the OP here)

       

      Remedy - Server - ARS v.9.1.x Installation Error: "Error occurred creating InstallationPanelDelegate"  (This talk about doing some changed at the DB level. I can do it, since this is a standalone test server I am working on)

       

      BMC ARS 9.1.04 Installer Issue - InstallationPanelDelegate error  (No help)

       

      Would anyone please be kind enough to guide me here?

       

      Shall remain much obliged.

       

      Thanks. Regards.

       

       

       

      (Jul 31 2019 06:40:42.876 PM +0530),SEVERE,com.bmc.install.product.base.project.runner.ProjectRunner,

        THROWABLE EVENT {Description=[

      Error occurred while creating InstallationPanel: com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ui.ARServerDatabaseUpgradeConfirmationPanelDelegate: For input string: ""]},

        Throwable=[java.lang.NumberFormatException: For input string: ""

        java.lang.NumberFormatException.forInputString(NumberFormatException.java:65)

        java.lang.Integer.parseInt(Integer.java:592)

        java.lang.Integer.parseInt(Integer.java:615)

        com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ui.ARServerDatabaseUpgradeConfirmationPanelDelegate.conditionsMet(ARServerDatabaseUpgradeConfirmationPanelDelegate.java:39)

        com.bmc.install.product.base.project.runner.ProjectRunner.conditionsMet(ProjectRunner.java:3614)

        com.bmc.install.product.base.project.runner.ProjectRunner.handleNextProjectPanel(ProjectRunner.java:3474)

        com.bmc.install.product.base.project.runner.ProjectRunner.nextSelected(ProjectRunner.java:1580)

        com.bmc.install.product.base.project.runner.ProjectRunnerPanelDelegate$3.run(ProjectRunnerPanelDelegate.java:264)]