5 Replies Latest reply on Jul 30, 2019 3:06 AM by Mina Horiuchi

    Regarding the service request from self-service portal

    Mina Horiuchi
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      Hi There,

       

      Can anyone tell me about the Service Request from Self-Service Portal?

      As a test, i made a request and submit from self-service portal.

       

      I tried to check it from Remedyforce but can not find the request.

      Where can i confirm it?

       

      (Incident, i could confirm from Remedyforce Console Incident tab)

       

      Kind Regards,

      Mina