2 Replies Latest reply on Sep 16, 2019 7:20 AM by Amit Kumar

    Validation of Remedy encrypted fields

    Tshepoeng Mogwera
      Share This:

      Hi everyone,


      After encrypting a Remedy character field, is there anyway to validate via Remedy workflow (be Active Links or Filters) if the field in the DB has been encrypted or not?


      We have a scenario where users would like to encrypt certain character fields on a custom form and when they modify a record with certain/specific values, one of two actions needs to take place:

      1.  If the field is encrypted, execute option A

      2.  If the field isn't encrypted, then excute option B.


      Thank you in advance.