2 Replies Latest reply on Jul 26, 2019 1:25 AM by Willa Ou

    we receive OS alerts if the ping is not reachable? how can it possible.

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      Hi Team,


      I have a doubt, as per our configuration one of our customer servers are not reachable from collector server, so we have a ping alert. But still Patrol agent running and send us OS related information and alerts. SO how it possible, if the ping not reachable how the patrol contact to collector server and send OS alert information? Can you please let me know.