8 Replies Latest reply on Aug 26, 2019 2:28 PM by Saroj Sahu

    The specified field ID does not exist in this form. - HPD: IncidentInterface: <304412421>

    Fernando Galicia
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      Hi Everybody,

       

           We have this error when we change the incident´s status or any change in any ITSM module; save the change, but at end, display this message "The specified field ID does not exist in this form. - HPD: IncidentInterface: <304412421>". In another time, appears another field id <1000000566>, in fact, are several field id's. Just I want to know if someone has this situation and if has any solution.

           I looking for this field in several definitions file of filters but doesn't exist any relationship whit this field. It's not a customize field.

       

           We are using "Smart IT Universal Client 18.08" plataform.

       

           Anybody knows wht this behavor?