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    Email requestor on new note entered by tech

    David Hester
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      I have looked around for this and there were some older posts but they did not seem to help me with ver 2019.  We are trying to make the system send an email to the requestor when a technician note is added.  We have a few other rules that notify on status change, etc. but this one is giving us issues.  I have tried different variations to a business rule I created but none seem to handle this by itself.

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