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The yellow icon indicates that the object is not responding to ICMP echo requests from the Entuity server. Entuity pings the IP address associated with the port (the source port). While the application availability monitor may also pings the IP address of the device attached to the port, the yellow icon does not reflect the that status.
In regard to your other question, the port should display green if it is responding to both ICMP and SNMP requests from the Entuity server. When you tested ICMP to the port that is displayed green, was the ping done from the Entuity server? If it was and the ping returned TTL expired in transit, the port should not display green.
Thanks for your reply! Yes the ping was done from the Entuity server, I retested to double check but it seems even though the ICMP response is "Time to live exceeded" the port is still showing a green checkmark on the port. Is this a bug then?
I would definitely open a ticket and report this as it should only be green if ICMP and SNMP responses are being received.
Cool appreciate the clarification Laurence!
Enjoy the rest of your day