If you put these fields as mandatory via developer studio, what happens?
hi Rodrigo, I have not yet tried that. Is developer studio also available for SMART IT? I thought it was only available for custom apps and not for out of the box. Let me investigate and see if I have access to Dev Studio for SMART IT.
You have only one developer studio. The fields I already developed new fields that I use on SmartIT.
This thread can help you to use custom fields Adding custom fields to your views using Smart IT - Documentation for Remedy IT Service Management Suite 8.0 - BMC Docum…
So, I thought that if you set the field as mandatory this action can be reflected on smartIT.