6 Replies Latest reply on Jul 6, 2020 2:40 AM by Samo Puharic

    ITSM_1902_Package Deployed With Errors

    Tamilselvan Parameswaran
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      Hello,

       

      ITSM 1902 package was deployed with errors .

       

      Content Type : Add Packing List

       

      Content Description : 18.08:HPD:This Packing List contains the names of AR objects (forms and workflow)

       

      Status : Deploy Error

       

      Status Reason :

      Error: ARMigratePlugin: Error occurred while deploying HPD_1808 definition. Exception: ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:IncidentInterface_Create

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (9929): Field is missing from the Archive/Audit form.; HPD:Help_Desk_Archive

      Cause:null ARMigrate: ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:IncidentInterface_Create

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (9929): Field is missing from the Archive/Audit form.; HPD:Help_Desk_Archive

      com.bmc.arsys.apitransport.ApiProxyJRpcBase.arCall(ApiProxyJRpcBase.java:299)

      com.bmc.arsys.apitransport.ApiProxyJRpcBase.arCall(ApiProxyJRpcBase.java:171)

      com.bmc.arsys.api.ProxyJRpc.ARImportInChunks(ProxyJRpc.java:2523)

      com.bmc.arsys.api.ARServerUser.importDefFromFile(ARServerUser.java:9588)

      com.bmc.arsys.api.ARServerUser.importDefFromFile(ARServerUser.java:9557)

      com.bmc.arsys.plugins.armigrate.ARMigrateUtil.importDefinitions(Unknown Source)

      com.bmc.arsys.plugins.armigrate.ARMigrate.deployItemDef(Unknown Source)

      com.bmc.arsys.plugins.armigrate.ARMigrate.deployPackageItem(Unknown Source)

      com.bmc.arsys.plugins.armigrate.ARMigrate.dispatchOperation(Unknown Source)

      com.bmc.arsys.plugins.armigrate.ARMigrate.run(Unknown Source)

      java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

      java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

      java.lang.Thread.run(Unknown Source)

      AND ARMigratePlugin: Error occurred while creating rollback file HPD_1808 definition. Exception: ERROR (9929): Field is missing from the Archive/Audit form.; HPD:Help_Desk_Archive

      Cause:null ARMigrate: ERROR (9929): Field is missing from the Archive/Audit form.; HPD:Help_Desk_Archive

      com.bmc.arsys.apitransport.ApiProxyJRpcBase.arCall(ApiProxyJRpcBase.java:299)

      com.bmc.arsys.apitransport.ApiProxyJRpcBase.arCall(ApiProxyJRpcBase.java:171)

      com.bmc.arsys.api.ProxyJRpc.ARImportInChunks(ProxyJRpc.java:2523)

      com.bmc.arsys.api.ARServerUser.importDefFromFile(ARServerUser.java:9588)

      com.bmc.arsys.api.ARServerUser.importDefFromFile(ARServerUser.java:9557)

      com.bmc.arsys.plugins.armigrate.ARMigrateUtil.importDefinitions(Unknown Source)

      com.bmc.arsys.plugins.armigrate.ARMigrate.deployItemDef(Unknown Source)

      com.bmc.arsys.plugins.armigrate.ARMigrate.deployPackageItem(Unknown Source)

      com.bmc.arsys.plugins.armigrate.ARMigrate.dispatchOperation(Unknown Source)

      com.bmc.arsys.plugins.armigrate.ARMigrate.run(Unknown Source)

      java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

      java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

      java.lang.Thread.run(Unknown Source)

      <Package Entry ID: 000000000108500>

       

      ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

      Content Type : Add Packing List

       

      Content Description : 19.02:HPD:This Packing List contains the names of AR objects (forms and workflow)

       

      Status : Deploy Error

       

      Status Reason :

      Error: ARMigratePlugin: Error occurred while deploying HPD_1902 definition. Exception: ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; RBE:Transaction

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:WorkLog

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; SYS:Action

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; SYS:Action

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (9929): Field is missing from the Archive/Audit form.; HPD:Help_Desk_Archive

      Cause:null ARMigrate: ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; RBE:Transaction

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:WorkLog

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; SYS:Action

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; SYS:Action

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (168): One of the field/assignments in the set filter/active link/escalation definition is invalid.; HPD:Help Desk

      ERROR (9929): Field is missing from the Archive/Audit form.; HPD:Help_Desk_Archive

      com.bmc.arsys.apitransport.ApiProxyJRpcBase.arCall(ApiProxyJRpcBase.java:299)

      com.bmc.arsys.apitransport.ApiProxyJRpcBase.arCall(ApiProxyJRpcBase.java:171)

      com.bmc.arsys.api.ProxyJRpc.ARImportInChunks(ProxyJRpc.java:2523)

      com.bmc.arsys.api.ARServerUser.importDefFromFile(ARServerUser.java:9588)

      com.bmc.arsys.api.ARServerUser.importDefFromFile(ARServerUser.java:9557)

      com.bmc.arsys.plugins.armigrate.ARMigrateUtil.importDefinitions(Unknown Source)

      com.bmc.arsys.plugins.armigrate.ARMigrate.deployItemDef(Unknown Source)

      com.bmc.arsys.plugins.armigrate.ARMigrate.deployPackageItem(Unknown Source)

      com.bmc.arsys.plugins.armigrate.ARMigrate.dispatchOperation(Unknown Source)

      com.bmc.arsys.plugins.armigrate.ARMigrate.run(Unknown Source)

      java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

      java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

      java.lang.Thread.run(Unknown Source)

      AND ARMigratePlugin: Error occurred while creating rollback file HPD_1902 definition. Exception: ERROR (9929): Field is missing from the Archive/Audit form.; HPD:Help_Desk_Archive

      Cause:null ARMigrate: ERROR (9929): Field is missing from the Archive/Audit form.; HPD:Help_Desk_Archive

      com.bmc.arsys.apitransport.ApiProxyJRpcBase.arCall(ApiProxyJRpcBase.java:299)

      com.bmc.arsys.apitransport.ApiProxyJRpcBase.arCall(ApiProxyJRpcBase.java:171)

      com.bmc.arsys.api.ProxyJRpc.ARImportInChunks(ProxyJRpc.java:2523)

      com.bmc.arsys.api.ARServerUser.importDefFromFile(ARServerUser.java:9588)

      com.bmc.arsys.api.ARServerUser.importDefFromFile(ARServerUser.java:9557)

      com.bmc.arsys.plugins.armigrate.ARMigrateUtil.importDefinitions(Unknown Source)

      com.bmc.arsys.plugins.armigrate.ARMigrate.deployItemDef(Unknown Source)

      com.bmc.arsys.plugins.armigrate.ARMigrate.deployPackageItem(Unknown Source)

      com.bmc.arsys.plugins.armigrate.ARMigrate.dispatchOperation(Unknown Source)

      com.bmc.arsys.plugins.armigrate.ARMigrate.run(Unknown Source)

      java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

      java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

      java.lang.Thread.run(Unknown Source)

      <Package Entry ID: 000000000108587>

       

      Please help to find out the root cause.