4 Replies Latest reply on Jul 19, 2019 10:14 AM by Sinisa Mikor

    Smart Reporting: Service Request Report to display related Incident numbers & its details

    Kunal Pishe
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      Hi ,

       

      Can someone put some light on how to display related Incident numbers and its details like summary, notes, status, work notes, resolution comment, Ops cat 1-2-3, etc.

       

      To start with Incident number, I tried joining HPD:Help Desk to SRM:Request, however i have not been successful yet.

      Please shed some light.