5 Replies Latest reply on Jul 9, 2019 7:57 AM by Gajanand Patil

    Recon process

    Gajanand Patil
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      Hi All

       

      I am not able to see arrecond process on services. So Could you please help me how to start recon engine ?

       

      Regards,

      Gajanand

        • 1. Re: Recon process
          Sharvan Singh

          Ideally you should see a process arrecond.exe as this is automatically started by armonitor but if you don't see this then check

           

          1. Do you have an entry for arrecond.exe process in armonitor.cfg file?

          2. If you have an entry in armonitor for this process then it must have died and armonitor gave up restarting this process. you have to look for the causes why it died. check in armonitor.log, arerror.log, arrecond.log for any errors

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          • 2. Re: Recon process
            Gajanand Patil

            Hi Shravan,

             

            1. Do you have an entry for arrecond.exe process in armonitor.cfg file?

            Yes. arrecond process entry is available in armonitor.cfg file.

            2. If you have an entry in armonitor for this process then it must have died and armonitor gave up restarting this process. you have to look for the causes why it died. check in armonitor.log, arerror.log, arrecond.log for any errors

            In the logs i am getting that the recon process gets suspended.

             

            Regards,

            Gajanand

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            • 3. Re: Recon process
              Sharvan Singh

              Please provide more details on your environment. version? If server group then number of servers ? does this problem appears on all servers? Value of Reconciliation suspended parameter in ar.cfg in all servers?

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              • 4. Re: Recon process
                Stefan Hall

                What about server ranking for recon? Any server with rank 1 and is it the right one?

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                • 5. Re: Recon process
                  Gajanand Patil

                  Hi All,

                   

                  Thank you for your support. Restarted server box and issue get fixed.

                   

                  Regards,

                  Gajanand

                  1 of 1 people found this helpful