1 Reply Latest reply on Jul 11, 2019 5:22 AM by Vishnu Nair

    Footprints 11 agents removal

    Summit Bahal
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      Hi, i have removed an agent from Footprints. Account is still active in our AD. but somehow it still shows his username in few cases:


      - It still showing up under the new incidents saved under auto assignment of services though when i check in the workspace settings under teams- it doesnt show up.