1 Reply Latest reply on Jul 12, 2019 2:01 PM by Winsor Lim

    TrueSight App Visibility Manager (PORTAL, COLLECTOR, PROXY) Ports

    Toni Bonet
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      Hi all,

      is there someone can help me to understand how the communications works between PROXY AGENTS and PORTAL/COLLECTORS?

      In the documentation ports, there is one with communication from PROXY to PORTAL (8100 Heartbeat/Configuration) and another one from PROXY to COLLECTOR (8200 DATA).

       

       

      Questions:

      Is really needed the communication between PROXY and COLLECTOR through 8200 port? I think so, but during the PROXY installation, you don't need to specify the COLLECTOR host and port. Is the PORTAL who decides wich collector (in our case we have 2) have to use the PROXY Agent?

       

      Many thanks for your help.

        • 1. Re: TrueSight App Visibility Manager (PORTAL, COLLECTOR, PROXY) Ports
          Winsor Lim

          Hi Toni,

           

          The answer to your last two questions is yes and yes.

           

          Below are the steps on how the App Visibility Proxy communicates to the App Visibility Portal and App Visibility Collector(s):

           

          Step 1) When installing the App Visibility Proxy, it will ask for the App Visibility Portal information (e.g. hostname and port number like 8100)

           

          Step 2) After the App Visibility Proxy is installed and connects to the App Visibility Portal on port 8100 (or the designated Portal's port number), the App Visibility Portal will assign an App Visibility Collector to the App Visibility Proxy.

           

          Note: If you have more than one App Visibility Collector in the environment then the App Visibility Portal will automatically assign an available App Visibility Collector to the App Visibility Proxy.  There is not an option to configure the App Visibility Proxy to communicate with a particular App Visibility Collector.

           

          Step 3) Now the App Visibility Proxy will send its data to the assigned App Visibility Collector on port 8200 (or the designated Collector’s port number).

           

          Note: If that assigned App Visibility Collector is unavailable then the App Visibility Portal will reassign another App Visibility Collector to the App Visibility Proxy.

           

          Thanks,

          Winsor

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