2 Replies Latest reply on Jul 3, 2019 6:28 AM by Cris Coffey

    Unable to remote into Windows 10 using TrackiT! 11.4

    CHRISTEEN HAMILTON
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      Can anyone shed some light

      Scenario

      Using TrackiT! 11.4 Technician Client in environment

      Cant remote from Windows 10 pc to Windows 10 pc

      Cant remote from Windows 7 pc to Windows 10 pc

       

      I have installed the workstation manager agent onto the Windows 10 PC, still cant remote in-get "name not found" error

      Also, is there another version of the remote control guest I can install for the technician.

       

      Thank you.