2 Replies Latest reply on Jul 3, 2019 10:53 PM by Suresh Kumar Palivela

    Smart Reporting - Drill down of total incident

    Hock Joon Quick
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      Hi,

       

      I have created an ageing report.

      Currently it shows total number of incident by age bucket.

      Refer screenshot below.

      It shows i have 4 incidents aged less than 7 days for Gmail service, assigned to Help Desk Support Team.

      How can i have hyperlink/drill to the 4 incidents?

       

      Thanks,

      Quick