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Same problem with OnPremise SmartIT version 19.02 patch1
and this the update window only show douples when using Support Company-Organization-group search, and it does not show duplicates when example using All- value at Support company field and then use Support organization and group
do you know when will this be fixed?
No, I am waiting reply from BMC support on this
Yesterday I got this info from BMC support:
I have an update from PE team on this issue. This has been identified as a defect SW00559589 and it will be part of upcoming 1902 P1 HF 2 (19.02.01.002-HotfixClosure-SmartIT) due in next couple of days."
So you can ask BMC support to provide the fix for defect SW00559589