5 Replies Latest reply on Dec 20, 2019 6:57 AM by Swarna M

Info(BrowserEngine: 83 - Browser engine terminated)

Swarna M Jun 24, 2019 7:48 AM

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We are using Truesight 11.3.02 version & agents also same version.. For browser_based(ajax) scripts we are using process based agents. However, we are getting the execution error

for one of the script when execution from a location(agent). If anyone has idea about this error, please share details. It would be helpful

//Swarna

1. Re: Info(BrowserEngine: 83 - Browser engine terminated)

Roland Pocek Jul 8, 2019 4:00 AM (in response to Swarna M)

hi Swarna M

I would suggest opening a ticket with BMC, they will be in contact with micorfocus, if you get any advice on this please update the thread here

cheers
rop
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2. Re: Info(BrowserEngine: 83 - Browser engine terminated)

Daniel Ciorciari Jul 10, 2019 7:59 AM (in response to Swarna M)

I had the same error. I restarted the "run-as-process" TEA agent and the problem resolved.
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3. Re: Info(BrowserEngine: 83 - Browser engine terminated)

Swarna M Sep 3, 2019 8:21 AM (in response to Swarna M)

We already have process-based agent and restarting the agent or restarting agent-server didnt help us. Hence we opened a support case with BMC Support.

Support provided a patch (created by Microfocus) for Silk Performer. The patch is not yet official, but Microfocus is working on it. Also, the pre-requisite for this patch is SP Hotfix 4, which is also provided by BMC Support. So, the best thing to do if anybody is getting this error would be to contact support.

However, heard this will be covered in SP Hotfix 5. Means, if SP Hotfix 5 is released by the time you notice this error in your envnironment, the solution could be installing SP HF5 at that time

//Swarna M
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4. Re: Info(BrowserEngine: 83 - Browser engine terminated)

Roland Pocek Sep 3, 2019 10:20 AM (in response to Swarna M)

thanks for letting us all know
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5. Re: Info(BrowserEngine: 83 - Browser engine terminated)

Swarna M Dec 20, 2019 6:57 AM (in response to Swarna M)

Update:

Link to HF5:
https://docs.bmc.com/docs/display/tsavm113/Technical+bulletin+for+Silk+Performer+19.5+Hotfix+5+release
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