2 Replies Latest reply on Jun 13, 2019 9:13 AM by LESLIE MILLAN

    TypeError: Cannot read property 'items' of null

    LESLIE MILLAN
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      hi everyone,

       

      I have a problem when I try to save one Service request linked to a ticket, if I try save the request service without enter to the ticket then the service request its saved sucessfully.

       

      I tried to perform the action with different browsers with the same result

       

      Any idea for resolve the issue?

       

      issue BMC Footprint.pngissue BMC Footprint_1.PNG

       

      I add the log.

       

      WARN |2019-06-13T12:48:20.400|CEST| -exec-9|org.hibernate.engine.jdbc.spi.SqlExceptionHelper$StandardWarningHandler.logWarning()|||SQL Warning Code: 8153, SQLState: 01003|

      WARN |2019-06-13T12:48:20.420|CEST| -exec-9|org.hibernate.engine.jdbc.spi.SqlExceptionHelper$StandardWarningHandler.logWarning()|||Warning: Null value is eliminated by an aggregate or other SET operation.|

      WARN |2019-06-13T12:48:57.560|CEST| -exec-1|org.hibernate.engine.jdbc.spi.SqlExceptionHelper$StandardWarningHandler.logWarning()|||SQL Warning Code: 8153, SQLState: 01003|

      WARN |2019-06-13T12:48:57.570|CEST| -exec-1|org.hibernate.engine.jdbc.spi.SqlExceptionHelper$StandardWarningHandler.logWarning()|||Warning: Null value is eliminated by an aggregate or other SET operation.|

      WARN |2019-06-13T12:49:02.530|CEST| -exec-3|org.hibernate.engine.jdbc.spi.SqlExceptionHelper$StandardWarningHandler.logWarning()|||SQL Warning Code: 8153, SQLState: 01003|

      WARN |2019-06-13T12:49:02.530|CEST| -exec-3|org.hibernate.engine.jdbc.spi.SqlExceptionHelper$StandardWarningHandler.logWarning()|||Warning: Null value is eliminated by an aggregate or other SET operation.|

      INFO |2019-06-13T12:49:12.940|CEST||Thread-77|*.business.container.definition.DefaultContainerRevertDraftService.executeCreateContainerSnapshotStoredProcedure()|||Created container snapshot ID=388 for container definition ID=545|

      WARN |2019-06-13T13:09:30.860|CEST| -exec-1|org.hibernate.engine.jdbc.spi.SqlExceptionHelper$StandardWarningHandler.logWarning()|||SQL Warning Code: 8153, SQLState: 01003|

      WARN |2019-06-13T13:09:30.860|CEST| -exec-1|org.hibernate.engine.jdbc.spi.SqlExceptionHelper$StandardWarningHandler.logWarning()|||Warning: Null value is eliminated by an aggregate or other SET operation.|

      WARN |2019-06-13T13:10:02.730|CEST| -exec-7|org.hibernate.engine.jdbc.spi.SqlExceptionHelper$StandardWarningHandler.logWarning()|||SQL Warning Code: 8153, SQLState: 01003|

      WARN |2019-06-13T13:10:02.750|CEST| -exec-7|org.hibernate.engine.jdbc.spi.SqlExceptionHelper$StandardWarningHandler.logWarning()|||Warning: Null value is eliminated by an aggregate or other SET operation.|

      WARN |2019-06-13T13:12:03.780|CEST| -exec-10|org.hibernate.engine.jdbc.spi.SqlExceptionHelper$StandardWarningHandler.logWarning()|||SQL Warning Code: 8153, SQLState: 01003|

      WARN |2019-06-13T13:12:03.780|CEST| -exec-10|org.hibernate.engine.jdbc.spi.SqlExceptionHelper$StandardWarningHandler.logWarning()|||Warning: Null value is eliminated by an aggregate or other SET operation.|

      WARN |2019-06-13T13:12:12.470|CEST| -exec-3|org.hibernate.engine.jdbc.spi.SqlExceptionHelper$StandardWarningHandler.logWarning()|||SQL Warning Code: 8153, SQLState: 01003|

      WARN |2019-06-13T13:12:12.470|CEST| -exec-3|org.hibernate.engine.jdbc.spi.SqlExceptionHelper$StandardWarningHandler.logWarning()|||Warning: Null value is eliminated by an aggregate or other SET operation.|

      INFO |2019-06-13T13:12:21.600|CEST||Thread-79|*.business.container.definition.DefaultContainerRevertDraftService.executeCreateContainerSnapshotStoredProcedure()|||Created container snapshot ID=389 for container definition ID=545|

      ERROR|2019-06-13T13:30:57.870|CEST| -exec-1|*.application.web.controller.SystemInformationController.logClientException()|CLIENT||User 'Admin' encountered error|

      TypeError: Cannot read property 'items' of null

       

       

       

      regards