2 Replies Latest reply on Jun 6, 2019 8:54 AM by Maria Riccelli

    TSCO Perceiver 10.7.00 errors - anyone seen these?

    Ed Carrow
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      The error received is null pointer exception and Servlet exception when attempting to create CPU and Memory Profile charts. 2019-06-05 14:59:43,688 [http-8080-2] INFO  com.bmc.qtv.servlets.Report2 - Exception java.lang.NullPointerException                   at javax.swing.MultiUIDefaults.getUIError(MultiUIDefaults.java:133)                   at javax.swing.UIDefaults.getUI(UIDefaults.java:742)                   at javax.swing.UIManager.getUI(UIManager.java:991)                   at javax.swing.JPanel.updateUI(JPanel.java:109)                   at javax.swing.JPanel.(JPanel.java:69)                   at javax.swing.JPanel.(JPanel.java:92)                   at javax.swing.JPanel.(JPanel.java:100)                   at com.bmc.qtv.report.Layouts.layoutCharts(Layouts.java:42)                   at com.bmc.qtv.servlets.Report2.doGet(Report2.java:1091)                   at com.bmc.qtv.servlets.Report2.doPost(Report2.java:89)                   at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)                   at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)                   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)                   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)                   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)                   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)                   at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563)                   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)                   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)                   at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:421)                   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)                   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)                   at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)                   at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)                   at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)                   at java.lang.Thread.run(Thread.java:736)