As much i know "Reported SOurce" is the field.
But will it show all sources including mobile? from what i read i am not sure.
This will show the OOTB options if you havn't modify them. You can add your own reported sources to keep trck of the requests
This field is there since releases.
I think here the question is probably does SmartIT and DWP set this field or any other field in that matter.
I am not sure either.
Peter Adams Hi Peter, I think your thoughts may be useful here.