Is this the case for all Windows 10 machines? I ask because in some cases where the credentials are not valid, the scan will make its best guess with the limited information it can access.
Thank you for your response. The majority of the 526 assets in the CMDB are accurate. There are 35 machines that report back as Windows XP SP2. These are all brand new laptops and desktops that have been deployed within the past year so they aren't upgrades from XP either.
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Brian Havey - Please submit a support ticket to help troubleshoot those 35 machines. There could be a variety of causes ranging from environmental to functional. Thanks